Privacy Policy

Effective Date: February 7, 2025

Introduction

This Privacy Policy is intended to inform you about how we collect, use, protect, and manage your Personally Identifiable Information (PII) when you visit our website. Your privacy is important to us, and we are committed to safeguarding your personal data and ensuring the security of your information.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

• When making a reservation or registering: Name, email address, postal address, phone number, and any other details necessary to process your booking.
• When subscribing to our newsletter or submitting an inquiry: Contact details required to respond to your request.
• When participating in surveys or marketing communications: Information related to your preferences and feedback.

2. When We Collect Information

We collect information when you:

• Make a reservation.
• Send us an inquiry or request.
• Subscribe to our newsletter.
• Respond to a survey or marketing communication.
• Browse our website.
• Use specific features of our website.

3. How We Use Your Information

We may use your personal information to:

• Process reservations and transactions efficiently.
• Improve our website and services based on user feedback.
• Send updates and information related to your reservation.
• Respond to inquiries and customer service requests.
• Send promotional emails (only if you opt-in to receive them).

4. How We Protect Your Information

We take data security seriously and implement the following measures:

• Your personal information is stored on secure networks and is only accessible to authorized personnel with special access rights.
• All credit card transactions are processed through a secure payment gateway and are never stored on our servers.

5. Third-Party Disclosure

We do not sell, trade, or share your Personally Identifiable Information with outside parties, except in the following cases:

• Trusted service providers who help us operate our website and process reservations, provided they agree to keep your information confidential.
• Legal compliance, when necessary to comply with the law, enforce our policies, or protect our rights, property, or safety.

6. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

• Using the contact details provided in the footer of our website.
• Via the contact form on our "Contact Us" page.

We are committed to protecting your privacy and will promptly address any concerns.

This Privacy Policy is subject to updates, and we encourage you to review it periodically.